Privacy Policy
Last updated: January 01, 2026
This Privacy Policy describes the policies and procedures of PawPulse, operated by Shopinex Global (“we”, “us”, or “our”), on the collection, use, and disclosure of your information when you use our website and services (the “Service”). It also explains your privacy rights and how applicable laws in India protect you.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with the initial letter capitalized have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Service or parts of our Service.
- Affiliate means any entity that controls, is controlled by, or is under common control with a party.
- Company refers to Shopinex Global, the operator of the PawPulse brand.
- Cookies are small files placed on your device to store browsing-related information.
- Country refers to India.
- Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
- Personal Data means any information that relates to an identified or identifiable individual.
- Service refers to the PawPulse website and related services.
- Service Provider means any third party that processes data on behalf of the Company.
- Usage Data refers to data collected automatically through the use of the Service.
- You means the individual or legal entity accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to: – Email address – First and last name – Phone number – Shipping and billing address (City, State, PIN code)
Usage Data
Usage Data is collected automatically and may include information such as IP address, browser type, browser version, pages visited, time and date of visits, time spent on pages, and diagnostic data.
When accessing the Service via a mobile device, we may also collect mobile-specific data such as device type, operating system, and unique device identifiers.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies (such as beacons, tags, and scripts) to track activity on our Service and improve functionality and user experience.
Types of Cookies We Use
- Essential Cookies (Session Cookies): Required for basic website functionality and security.
- Acceptance Cookies (Persistent Cookies): Record your consent to the use of cookies.
- Functionality Cookies (Persistent Cookies): Remember user preferences such as login details or language settings.
You may instruct your browser to refuse cookies. However, some parts of the Service may not function properly without them.
Use of Your Personal Data
We may use your Personal Data for the following purposes:
- To provide, operate, and maintain our Service
- To manage your Account and orders
- To process purchases and payments
- To contact you via email, phone, SMS, or notifications regarding orders, updates, or security
- To send promotional offers and product updates (unless you opt out)
- To respond to your inquiries and support requests
- For internal analysis, marketing effectiveness, and service improvement
- For business transfers such as mergers or acquisitions
Sharing of Your Personal Data
We may share your information in the following situations:
- With Service Providers for operational and analytical purposes
- During business transfers such as mergers or asset sales
- With Affiliates who are bound to this Privacy Policy
- With business partners for promotions or services
- With other users when you voluntarily share information in public areas
- With your consent, for any other purpose
Retention of Your Personal Data
We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Usage Data is generally retained for shorter periods unless required for security or legal compliance.
Transfer of Your Personal Data
Your information may be processed and stored outside your state or country. By using the Service and submitting your information, you consent to such transfers.
We ensure reasonable safeguards are in place to protect your data in accordance with this Privacy Policy.
Delete Your Personal Data
You have the right to request access, correction, or deletion of your Personal Data. You may do so by logging into your account or contacting us directly.
Certain information may be retained where legally required.
Disclosure of Your Personal Data
Business Transactions
If Shopinex Global is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
Law Enforcement & Legal Requirements
We may disclose Personal Data if required by law or in response to valid legal requests.
Security of Your Personal Data
We use commercially reasonable security measures to protect your Personal Data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13. If such data is identified, we will take steps to delete it promptly.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Service constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, you may contact us at: