Terms & Conditions
Last Updated: 12/01/2026
Welcome to PawPulse (the “Service”). These Terms & Conditions (“Terms”) govern your access to and use of the website, products, and services operated by Shopinex Global (“we”, “us”, or “our”).
Please read these Terms carefully before accessing or using our Service.
1. Acceptance of Terms
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Service.
2. Eligibility
By using this Service, you represent that you are at least 18 years of age or accessing the Service under the supervision of a parent or legal guardian and that you are legally capable of entering into binding contracts under applicable laws of India.
3. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and up to date at all times. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or breach of security. Shopinex Global shall not be liable for any loss or damage arising from your failure to safeguard your account information.
4. Products & Services
PawPulse offers pet care products including but not limited to grooming, hygiene, wellness, and related pet accessories. All product descriptions, images, pricing, and availability are subject to change at any time without prior notice.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.
5. Pricing & Payments
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise and are inclusive/exclusive of applicable taxes as mentioned. Payments must be made through authorized payment gateways available on the Service.
We are not responsible for any payment failures, delays, or issues caused by third-party payment service providers.
6. Shipping & Delivery
Delivery timelines provided are estimates only and may vary due to factors beyond our control. Shopinex Global shall not be liable for delays caused by logistics partners, force majeure events, or incorrect address details provided by the user.
7. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy, which forms an integral part of these Terms. Please review the policy carefully before making a purchase.
8. Intellectual Property
The Service and all original content, including but not limited to text, graphics, logos, images, product designs, trademarks, and software, are the exclusive property of Shopinex Global and/or its licensors.
You may not copy, reproduce, distribute, modify, or exploit any content from the Service without prior written consent from Shopinex Global.
9. Prohibited Use
You agree not to use the Service for any unlawful purpose or in any way that may harm, disable, overburden, or impair the Service, including but not limited to: – Violating any applicable laws or regulations – Attempting unauthorized access to systems or accounts – Uploading malicious code or harmful content – Infringing intellectual property rights
10. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Shopinex Global. We assume no responsibility for the content, privacy policies, or practices of any third-party websites.
You acknowledge and agree that Shopinex Global shall not be liable for any damage or loss caused by or in connection with the use of such third-party services.
11. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
Pet care results may vary depending on pet type, breed, health condition, and usage. Our products are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated.
12. Limitation of Liability
To the maximum extent permitted by law, Shopinex Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use the Service or products.
13. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use the Service will cease immediately.
14. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
15. Dispute Resolution & Jurisdiction
Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts located in [Hyderabad, Telangana], India.
16. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. You are encouraged to review these Terms periodically to stay informed.
17. Additional Terms
Certain sections of the Service may be subject to additional terms and conditions. In the event of a conflict, the additional terms shall prevail.
18. Entire Agreement
These Terms constitute the entire agreement between you and Shopinex Global regarding the use of the Service and supersede all prior or contemporaneous communications.
19. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: support@pawpulse.in
Operator: Shopinex Global